Privacy Policy
At Chapati Rasoi, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect:
- Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, delivery address, and payment information.
- Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device identifiers, pages visited, and the duration of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website.
How We Use Your Information:
- Providing Services: We use the information you provide to process your orders, deliver food to your preferred address, and communicate with you about your orders.
- Improving Our Services: We may use your information to analyze trends, monitor the effectiveness of our marketing campaigns, and improve the quality of our website and services.
- Personalization: We may use your information to personalize your experience on our website, recommend products or services that may interest you, and provide targeted advertisements.
Information Sharing and Disclosure:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, or performing other business functions.
- Legal Compliance: We may disclose your information in response to legal requests, court orders, or other legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
We employ industry-standard security measures to protect your information from unauthorized access, misuse, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove such information from our records.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at www.chapatirasoi.in/contactus.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.
Return and Refund Policy
No Returns or Refunds
At Chapati Rasoi, we strive to provide you with high-quality products and exceptional customer service. Due to the nature of our business and the perishable nature of our food products, we do not accept returns or offer refunds on purchases made through our website.
Quality Assurance
We take great care to ensure that our products meet the highest standards of quality and freshness. If you receive a damaged or defective item, please contact us immediately at [contact email/address] with details about the issue. We will work with you to resolve the problem promptly.
Cancellations
Orders cannot be cancelled or modified once they have been placed. We begin processing orders immediately to ensure timely delivery to our customers.
Contact Us
If you have any questions or concerns about our return and refund policy, please feel free to contact us at https://chapatirasoi.odoo.com/contactus. We're here to assist you and provide any assistance you may need.
This policy communicates clearly to customers that returns and refunds are not offered, while also assuring them of the quality of the products and the commitment to customer satisfaction.